|Our Products – Guaranteed ‘Til Graduation|
|We are confident the items you find here will fit
properly and hold up to the rigors of college life. If at any time from the first
day of school until graduation you are not satisfied, you can return any item for a replacement, or a full refund of
the price of the item.
If you have received an item that does not meet your expectations, please return it to us for exchange or refund. If you are returning more than 1 box, please make sure each box is labeled with your name, address, order number and a list of items returned. All returned merchandise must be sent via UPS, FEDEX or Post Office Insured. Except in the case of a defective item, customers are responsible for return shipping costs. For your records, please make note of the UPS or FEDEX tracking number for your return package or, if you choose to send your package by post office insured mail, please retain your postage receipt. Please retain these documents until your return is verified as received. There is no need to call us for return approval, simply follow the instructions on the back of your packing slip before returning or exchanging products and include this form with your return.
Residence Hall Linens
305 West Commerce Street
Chambersburg, PA 17201
|Safe Shopping Guarantee|
|When you place orders we offer the use of a secure
server. The secure server software (SSL) encrypts all information you input
before it is sent to us. Furthermore, all of the customer data we collect is
protected against unauthorized access.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at firstname.lastname@example.org.
On Campus Marketing LLC
3 Graphics Drive
PO Box 7570
West Trenton, NJ 08628-0570
|Shopping with Residence Hall Linens or one of our educational partners is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them. See guarantee details below.|
|Credit Card Security|
|1. Is it safe to place a credit card order over the net?|
|Yes. In a 1996 Washington Post article by Rob Pegoraro, David Medine of the Federal Trade Commission suggested that it is much safer to transmit your credit card number over the Internet than to give it to read it aloud over a cordless phone. Amazon.com reports on their site that none of their 17 million+ customers have reported any fraudulent use of their credit card as a result of shopping on-line.|
|2. What security measures does Residence Hall Linens take to protect my credit card information?|
|Our e-commerce shopping program uses Secure Server Technology. When in secure server mode, all information being sent to us is safely encrypted, unreadable by anyone else.|
|In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, Uparents will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Uparents.com while using our secure server.|
|Still Prefer to Order by Phone?|
|We gladly accept orders via phone or fax. Call us toll-free at 800-957-4338.|